Refund Policy
1. Current window (changeable)
You may request a full refund of ScheduleGate Pro within 14 days of the purchase date shown on your Gumroad receipt.
We may change this window for future purchases by updating this page. The window that applies to your order is the window published here on the date you paid. A change will not shorten a window that already applied to a completed purchase.
2. How to request
Email support@schedulegate.dev from the address you used at checkout. Include the Gumroad receipt or order ID if you have it.
Gumroad, Inc. is the merchant of record and processes the refund to the original payment method. Timing after we approve depends on Gumroad and your bank or card issuer.
3. After a refund
The Commercial License for that purchase ends when the refund is approved. Community use under AGPLv3 remains available. Run schedulegate license clear and stop using Pro-gated features (compare, check-patterns, HTML/CSV/Excel/JSON exports, unlimited assessments).
Keys are validated offline, so we cannot remotely revoke a key already on your machine. Continued Pro use after a refund is not authorized.
4. After 14 days
We do not refund Pro purchases after the 14-day window except where law requires it, or where we choose to as a courtesy (for example a confirmed failure to deliver the key email after you contacted support).
No refund is due if we terminate a license for breach of the Commercial License (including resale, license-mechanism tampering, or building a competing commercial product).
Chargebacks opened without first emailing support may delay replacement keys on a later purchase. Contact us first if the key email is missing — we can resend it via Resend.
5. Community
The Community tier is free. There is nothing to refund.